As an ever-expanding business Gallery Direct is always looking for new people to join our team.
Please see below a list of our current job vacancies.
Applications can be made by emailing your CV, covering letter and your salary expectations to Cathy Land (HR Manager) at firstname.lastname@example.org.
Alternatively, you can apply with a hard copy to Gallery Direct, Castle Road, Eurolink Industrial Park, Sittingbourne, ME10 3RN.
We also offer an assortment of apprenticeship schemes, further information can be provided upon request by e-mailing email@example.com
Excellent Discount on Company Products
Increased Holiday with Long Service
Early Friday Finish
Gallery Direct has grown into the leading British based designer, manufacturer and worldwide distributor of furniture, home décor and accessories. We are committed to offering the complete home and outdoor furnishing solution.
An exciting opportunity had arisen within our Customer Care team.
The role will involve:
- Answering first line customer service queries
- Supporting in any crisis management as required
- Liaising and working with all internal departments to support the resolution of customers queries and complaints
- Updating and working with our ticketing system
- Working with the order processing team where appropriate
- Assisting with the on-boarding process for new customers
- Have experience of working within a similar customer service role (ideally within a similar B2B/B2R industry); managing/resolving customer complaints and building stakeholder relationships
- Display exemplary customer service skills
- Demonstrate experience of working in a fast-paced environment
- Constructively champion the needs of the customer with internal colleagues
- Be proactive and demonstrate initiative
- Display first-rate communication skills (verbal and written), and be able to adjust these accordingly
We are proud of the fact that our people are at the heart of what we do and we value the skills and experience they bring.
We aspire to attract, reward and retain the best individuals for our business and as a progressive company, we are always looking to work with the best people.
Are you passionate about home interiors and interested in joining our team?